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I have now placed 2 separate orders with Shoplet for 3-ring binders for my classroom and 2 others. Both were cancelled because the products were out of stock "indefinitely".

I don't know about you, but my definition of that word would mean "forever". Not, "still online but now 40 cents more expensive per item". After my first order was cancelled, I called to get my 20% welcome discount applied to my second order and the woman on the other end did not comprehend what I was saying. She was trying to explain to me how to enter a coupon.

I know how, I've done it once. Finally after talking to someone, she said I had to place the order and then they would give me the discount on their end. Right... like I believed that.

Needless to say, it didn't matter anyway because my 2nd order was cancelled as well. What a joke.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Aug 14, 2016.
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